The logs have been evaluated and this issue has been discussed with philips product specialist, the device is designed to give yellow alarms for nibp high or nibp low but is not designed to give red alarms.Therefore, our device did not malfunction.The customer's issue has been resolved, the issue was caused by a misunderstanding of the alarm behavior.This is all that was necessary to fully resolve the issue.The device remains at the customer site.Following our investigation, we have concluded that the device did not malfunction and that the issue arose because the user had misunderstanding of the expected alarm behavior.The caregiver expected to have a yellow alarm alert as a red alarm for an issue with the nibp parameter, which the device is not designed to do.The device remains at the customer site.The device did not contribute to the patient death.The available information supports that there is no design, manufacturing, materials, or labeling problem.No further investigation or action is warranted.Since there was no identified malfunction of the device, no patient characteristics are needed.None will be pursued.
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