A customer in (b)(6) reported the occurrence of falsely underestimated results in association with the vidas® ft4 assay (ref.30459).While product 30459 is not sold or distributed in the united states, a similar product (vidas® ft4, ref.30459-01) is.The customer stated the discrepant vidas® ft4 result was not reported to the physician; therefore the discrepant result had no impact on patient therapy, although results were delayed two days) due to retesting.The discrepant result did not lead to any adverse event related to a patient's state of health.Culture submittals have been requested by biomérieux for internal investigation.An internal biomérieux investigation has been initiated.
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A customer reported the occurrence of falsely underestimated results in association with vidas® ft4 lot 1005291190.An investigation was performed.An analysis of customer results highlighted important variations of inter and intra-batch results in vidas® ft4 : -the intra-lot analysis (vidas® ft4 lot 1005291190) show variations from 3% to 23% and a possible change of interpretation, -the inter-batch analysis (vidas® ft4 lots 171102-0 and 171116-0) show variations from 10% to 28% and a possible change of interpretation from one lot to another lot.A review of quality records for vidas® ft4 lot 1005291190 confirmed it was within specifications.The quality product laboratory tested 5 internal samples with an euthyroid interpretation and obtained the following results : (b)(6).All samples were within the expected range.A repeatability test was performed with five (5) repetitions using a pool of serum (blood donors samples) on vidas® ft4 lot 1005291190 and obtained the following variability results : (b)(4) the quality product laboratory reproduced the customer's anomaly.As a consequence, distribution of vidas® ft4 reference 30459 lot 1005291190 was stopped 04apr2017 through product stop shipment number (b)(4).Then field safety corrective action number (b)(4), including a customer letter, was issued 20apr2017.Customers were asked to discontinue use and discard any remaining inventory of the vidas® ft4 reference 30459 lot 1005291190, identify any possible false result, analyze the related risks and determine appropriate actions if relevant.Further investigations using vidas® ft4 reference 30459 lot 1005291190 were performed to identify the root cause of this reproducibility issue.The investigation concluded that due to a difference of signal observed between the strips used in lot 1005291190, a part of the test does not perform properly and that can lead to a possible interpretation's change depending on the variation in the signal measured.This signal decrease seems to be due to a production shutdown linked to conjugate well #4.This conjugate solution was tested, and no contamination was highlighted.The investigations cannot be pursued further.
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