Catalog Number 031-33J |
Device Problems
Leak/Splash (1354); Connection Problem (2900)
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Patient Problem
No Consequences Or Impact To Patient (2199)
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Event Date 02/02/2017 |
Event Type
malfunction
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Manufacturer Narrative
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(b)(4).A visual dimensional, and functional inspection of the device involved in the complaint could not be conducted since the device was not returned to the manufacturer at the time of this report.There was no picture of the defect provided.A device history record review shows that the product was assembled and inspected according to our specifications.Customer complaint cannot be confirmed due the lack of product sample to perform a proper investigation and determine the root cause.If the sample becomes available at a later date, this investigation will be updated with the evaluation results.
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Event Description
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Customer complaint alleges "air was leaking from the connection part between the adaptor and aquapak during use.Therefore, the adaptor was replaced by a new one." no harm to patient reported.Patient condition reported as "fine".
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Manufacturer Narrative
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(b)(4).The sample was returned for evaluation.A visual exam was performed and no defects were observed.The sample was assembled with a sterile water concha mini bottle in order to perform the oxygen entrainment test.During the testing, it was observed that one of the locks on the nut adaptor was bent.This is not acceptable according to current specifications.Although there was an issue with the nut adaptor, the sample was able to be functionally tested.During the testing no issues or discrepancies were found that can lead to the condition reported by the customer.Based on the investigation performed, the reported complaint could not be confirmed.The sample received was found to be within functional specifications.However, personnel of the assembly line were notified on mar-29-2017 for awareness.
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Event Description
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Customer complaint alleges "air was leaking from the connection part between the adaptor and aquapak during use.Therefore, the adaptor was replaced by a new one." no harm to patient reported.Patient condition reported as "fine".
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Search Alerts/Recalls
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