(b)(4).During processing of this complaint, attempts were made to obtain complete event, patient and device information.Evaluation summary: a visual inspection was performed on the returned device and it was noted the stent was not between the markers.The reported material deformation was able to be confirmed.The reported physical resistance was unable to be replicated in a testing environment as it was based on operational circumstances.A review of the electronic lot history record for the reported device revealed no associated nonconforming material records (ncmr).A query of the complaint handling database for the reported lot revealed no other incidents.Based on the information reviewed, there is no indication of a product quality issue with respect to design, manufacture or labeling.
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It was reported when attempting to insert 3.5x38mm rx xience alpine stent delivery system into an unspecified vessel, it was difficult to advance.When viewed under fluoroscopy, the stent was noted to be damaged.There were no reported adverse patient effects.No additional information was provided.The abbott vascular returned goods lab received the device with its stent implant stationary on the balloon but not between the markers.
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