(b)(4).During processing of this complaint, attempts were made to obtain complete event, patient and device information.The device is expected to be returned for evaluation.It has not yet been received.A follow up report will be submitted with all relevant information.
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This is filed to report that the tip of the device was not responding.It was reported that when loading the steerable guiding catheter (sgc), onto the guide wire when straightening the guide by turning the +/- knob past 3/4 of a turn to 360 degrees in the - direction, a pop sound was heard.The tip of the device was no longer responding.A cable break was suspected.A new sgc was used with the mitraclip delivery system (cds) to complete the procedure.There were no adverse patient effects and no clinically significant delay in the procedure.The patient is stable.No additional information was provided.
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(b)(4).Internal file number - (b)(4).Evaluation summary: the steerable guide catheter (sgc) was returned and the reported cable break resulting in mechanical issues of inability to curve the guide was confirmed, while the reported noise was unable to be tested.A review of the lot history record revealed no manufacturing nonconformities.Additionally, a review of the complaint history did not indicate a lot-specific quality issue.It should be noted that the mitraclip instruction for use, states to always use a careful, deliberate, and iterative approach to positioning the mitraclip system.The investigation determined the reported sgc cable break resulting in the inability to curve the guide and noise appears to be related to user error.Based on the information reviewed, there is no indication of a product quality issue with respect to design, manufacture, or labeling of the device.
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