Catalog Number 4344 |
Device Problems
Break (1069); Device Damaged Prior to Use (2284)
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Patient Problem
No Consequences Or Impact To Patient (2199)
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Event Date 03/15/2017 |
Event Type
malfunction
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Manufacturer Narrative
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(b)(4).The device involved in this complaint has not been received by the manufacturer at the time of this report.The investigation into this complaint is in progress.
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Event Description
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Customer complaint alleges the device was found broken inside the package.The alleged defect was reported as detected during use.There was no report of harm to the patient.Patient condition reported as "fine".
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Manufacturer Narrative
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(b)(4).A device history record (dhr) review was performed on the reported lot number and there were no issues found that could relate to the reported complaint.The sample was not returned for evaluation.The manufacturing site (truphatek) reports that all blades are inspected prior to release, and can confirm that the blades leave the manufacturing site fully functional.It is not known when the breakage occurs.A capa was opened to address this issue with the broken blades.
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Event Description
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Customer complaint alleges the device was found broken inside the package.The alleged defect was reported as detected during use.There was no report of harm to the patient.Patient condition reported as "fine".
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Search Alerts/Recalls
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