The device was returned to olympus for evaluation as two separate pieces.The evaluation confirmed the reported device damage.The shaft was found completely detached from the meatus washer.A visual inspection of the device found small peelings on the coating of the tip, missing red aligning dot, and light scratches.The device was tested with a test working element (eiwe) and passed through the channel with no problems.Based on the investigation findings, the cause of the reported event is likely attributed to user handling / excessive torque on the device during use.The instruction manual for use states, ¿warning: always keep sheaths parallel to one another when assembling and disassembling.If the inner sheath is inserted or removed at an angle to the outer sheath, the lateral force applied to the inner sheath may crack, loosen, break, or otherwise damage the sheath¿s insulated distal tip.A broken tip, or fragments of a damaged tip, can potentially pass through the outer sheath and into the patient.If resistance is encountered during assembly or disassembly, stop and align working element and sheath parallel to one another before proceeding.Do not use an instrument that fails to meet the criteria stated in the labeling or that has been damaged.Damage may result in the loss of the entire ceramic tip or fragments of the ceramic tip.If there is evidence of charring, burn spots, chips or cracks in the ceramic tip or surrounding area, do not use.Examine this device prior to use.¿.
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