This spontaneous report was received on 22-mar-2017 from a (b)(6) male consumer reporting on self from the united states of america.The medical history and the concomitant medications were not reported.On an unspecified date, the consumer started using listerine ultraclean mint floss dentally, for general gum care (general oral hygiene) (frequency, lot number and expiration date unspecified).The consumer stated that when he went to pull the floss out, the cutting device broke in half.After an unspecified duration, when he tried to get the floss out after the cutting device broke, he got cut on his hand.He stated that it happened three times as the edge of device was sharp.It was reported that the floss was not used before cutting his hand.He applied neosporin (bacitracin, neomycin, and polymyxin b) to treat the event.The consumer mentioned to have used the device in past.After an unspecified duration, the device was discontinued.The event was resolving.Lot number was not reported therefore a batch record review or retain analysis could not be requested or a lot trend analysis performed.The analysis for the product quality complaint category will be managed through monthly trending process.Product was used for intended treatment.The complaint investigation was closed with a disposition of undetermined.This report was assessed as non-serious and company causality was assessed as related.This report was considered a reportable malfunction case in the united states of america.
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