A physician communicated that an infection had occurred at a site where montage was used.The procedure involved an incision made inside of the mouth for an orthognathic procedure on the maxilla.Montage was used on the maxilla to control bleeding in conjunction with the implantation of hardware (plate).Approximately four weeks after the surgery date the implant site had become infected, which required a surgical procedure to remove all potentially infected implant materials, treat the infection, and replace the plate.The patient was said to be doing well following this procedure.The surgeon did not remove all excess montage as instructed in the ifu and used the product in a contaminated area.The product ifu includes a precaution against placement in contaminated or infected areas.A review of the batch records for the lot did not uncover any irregularities.No other customer complaints have been reported for use of product from this lot.No information supports a product malfunction or an out of specification product.If more information becomes available it will be provided.
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