Results of investigation: the carefusion factory service in (b)(4) received the suspect microblender for investigation.An investigation was performed and fault was able to verified.The blender was tested and the alarm range was checked.Upon disassembly the suspect device, the fault was found.The poppet was stuck and the alarm springs were installed incorrectly.The diaphragm had a hold and the check valve was seated wrong.After replacing the poppet, check valve, and diaphragm, the alarm springs were installed and the issue was resolved.The blender was tested for function and calibration.After identifying the root cause, the device history was reviewed and confirmed that the end user had performed the most recent overhaul of the device themselves, in which they disassembled and reassembled the device.It is suspected that the assembly error was a result of the end user improperly assembling the device without properly following the service manual.
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