The customer observed a single false elevated afp results using architect afp, list 3p36-25 ((b)(4) list number 3p36-26), lot 54021lh00.The ticket searches determined normal complaint lot and no trend for the issue for the product.Historical performance of lot 54021lh00 was evaluated using world wide data from abbott link.The patient data was analyzed and compared to an established control limit.This evaluation indicated that the patient median result for this lot is within the established control limits and no unusual reagent lot performance was identified.A review of the manufacturing documentation for the lot did not identify any issues associated with the customer observation.A review of labeling concluded that the issue is sufficiently addressed.A malfunction was identified as the device failed to meet performance specifications or otherwise perform as intended at the customer site.However, a systemic issue and/or product deficiency was not identified.
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