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Model Number N/A |
Device Problem
Device Operates Differently Than Expected (2913)
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Patient Problem
No Known Impact Or Consequence To Patient (2692)
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Event Type
malfunction
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Manufacturer Narrative
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(b)(4).The event is currently under investigation.A follow up report will be send upon conclusion.
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Event Description
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It was reported by the area representative that the facility had several times that while using a ngage nitinol stone extractor, the basket would not close properly when in the bend position.This was happening when the basket was in the lower calyx of the kidney and also when it was outside of the patient.The facility was not able to confirm the exact quantity or lots of the baskets effected by this issue.It was reported that there was no adverse events.
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Manufacturer Narrative
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A review of the manufacturing instructions, specifications, and quality control was conducted during the investigation.No product was returned; physical evaluation could not be conducted.The complaint device was not returned; therefore no physical examination could be performed.The lot number of the device is not known; accordingly a review of the device history record could not be conducted.Based on the information provided, no product returned, and the results of our investigation; a definitive root cause could not be determined.Measures have been conducted to address this failure mode.Monitoring will continue to be performed for similar complaints.
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Search Alerts/Recalls
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