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Model Number 397002-001 |
Device Problem
Device Displays Incorrect Message (2591)
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Patient Problem
Loss of consciousness (2418)
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Event Date 04/07/2017 |
Event Type
Injury
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Manufacturer Narrative
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The companion 2 driver was returned to syncardia for evaluation.Review of the patient data file revealed a drop in left and right cardiac output (co), as well as left and right fill volumes (fv), which confirmed the conditions resulting in the customer-reported issue of a low cardiac output alarm.The low co reported by the customer was reproduced during investigation testing.The root cause of this issue was identified as malfunction of the pilot valves.The pilot valves have been sent to a contract laboratory for further evaluation.The results of this evaluation will be provided in a follow-up mdr.(b)(4).
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Event Description
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The customer, a syncardia certified hospital, reported that the companion 2 driver exhibited a low cardiac output alarm while supporting a patient.The customer also reported that the patient began to lose consciousness, then became unresponsive and exhibited "seizure like" behavior.The customer also reported that the patient was switched to a back-up companion 2 driver and very quickly started responding and moving and is now back to normal.
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Manufacturer Narrative
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The pilot valves, along with associated components, were sent to a contract laboratory for further evaluation.The contract laboratory investigation uncovered and chemically identified various contaminants throughout the submitted components that may have impacted the function of the suspect pilot valves.Based on the information and material provided, specific origin of the various contaminants analyzed cannot be determined with certainty, however, similar compositions of residue/debris located in the pilot valves and the air line that goes from the external air connector to the manual pressure regulator (located prior to the pilot valves), suggest that some level of contamination may be coming from external air.Syncardia has an open capa (corrective and preventative action) to document the potential root cause and corrective actions associated with this issue.Syncardia has completed its evaluation of this complaint and is closing this file.(b)(4).
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Event Description
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The customer, a syncardia certified hospital, reported that the companion 2 driver exhibited a low cardiac output alarm while supporting a patient.The customer also reported that the patient began to lose consciousness, then became unresponsive and exhibited "seizure like" behavior.The customer also reported that the patient was switched to a back-up companion 2 driver and very quickly started responding and moving and is now back to normal.
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Search Alerts/Recalls
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