Catalog Number 1421 |
Device Problem
Device Contamination with Chemical or Other Material (2944)
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Patient Problem
No Consequences Or Impact To Patient (2199)
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Event Date 05/16/2017 |
Event Type
malfunction
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Manufacturer Narrative
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(b)(4).A visual inspection of the device involved in the complaint was performed on a picture provided by the customer.However this picture is not clear enough to confirm this customer complaint.A dimensional and functional inspection of the product involved in the complaint could not be conducted since the product was not returned at the time of this report.A device history record review shows that the product was assembled and inspected according to our specifications.Customer complaint cannot be confirmed based only on the information provided.Visual inspection of the product involved in the complaint was performed on a picture provided by the customer and it is not clear enough to confirm this customer complaint.To perform a proper investigation, and determine the source of the alleged defect reported, it is necessary to evaluate the sample involved in this complaint.However material from the production line was verified and no issues were found that can lead this customer complaint.If the device sample becomes available at a later date, this investigation will be updated with the evaluation results.
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Event Description
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Customer complaint alleges "believes they are having issues with carefusion or teleflex products depositing shards of plastic in the circuits".Alleged defect reported as detected during use.It was reported there was no patient injury or necessary medical intervention.
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Manufacturer Narrative
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Qn# (b)(4).The sample was returned for evaluation.A visual exam was performed and it was observed that there was damage on the adaptor.Based on the visual exam the complaint was confirmed.The dhr review showed that there were no issues related to the reported failure mode neither on the product nor its components during the manufacture of this material.Although the complaint is confirmed based on the sample received there is not sufficient evidence to assure this issue was originated during the manufacturing process.The root cause for the condition reported could not be identified.A conclusion code could not be chosen as the complaint was confirmed; however, a root cause was not established.
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Event Description
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Customer complaint alleges "believes they are having issues with carefusion or teleflex products depositing shards of plastic in the circuits".Alleged defect reported as detected during use.It was reported there was no patient injury or necessary medical intervention.
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Search Alerts/Recalls
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