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U.S. Department of Health and Human Services

MAUDE Adverse Event Report: SYNCARDIA SYSTEMS, LLC SYNCARDIA COMPANION 2 DRIVER; EXTERNAL PNEUMATIC DRIVER

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SYNCARDIA SYSTEMS, LLC SYNCARDIA COMPANION 2 DRIVER; EXTERNAL PNEUMATIC DRIVER Back to Search Results
Catalog Number 397002-001
Device Problems Invalid Sensing (2293); Device Displays Incorrect Message (2591); Device Operates Differently Than Expected (2913)
Patient Problems Edema (1820); Right Ventricular Failure (2055)
Event Date 04/27/2017
Event Type  Injury  
Manufacturer Narrative
The companion 2 driver has been returned to syncardia for evaluation.The results of the investigation will be provided in a follow-up mdr.(b)(4).
 
Event Description
The customer, a syncardia authorized distributor, reported that the companion 2 driver displayed a "major" discrepancy between the left and right filling volumes while supporting a patient.The customer also reported that "in order to avoid alarms of high filling volumes for the left ventricle, the clinicians had to decrease the right filling volumes, leading eventually to symptoms of right heart failure (high central venous pressure, edema, etc.)." the customer also reported that "it seems that the left filling volume sensor was out of range." the customer also reported that patient was subsequently switched to the backup companion 2 driver and the problem was solved; "the patient improved immediately and he is now doing perfectly fine.".
 
Manufacturer Narrative
The companion 2 driver was returned to syncardia for evaluation.Review of the electronic patient file revealed discrepancies between the left and right fill volumes, as well as the cardiac output, thus confirming the customer experience.The driver was put on patient support on (b)(6) 2017.The multiple left fill volume high alarms were observed.On (b)(6) 2017, the customer made attempts to correct this imbalance and rectify the left fill volume high alarms by changing driver settings.The left fill volume high alarms were rectified, however, the discrepancy between the two sides remained and multiple right fill volume high alarms were then observed.There was a consistent difference between the left and right fill volumes as well as the cardiac output further confirming the customer experience.The customer-reported fill volume discrepancy was reproduced during investigation testing.The root cause of this issue was determined to be malfunctions of the left and right mass flow sensor cables.The cables were most likely damaged by wire ties, which were fastened too tightly during a driver service.This issue will continue to be monitored and trended as part of the customer experience process.Syncardia has completed its evaluation of this complaint and is closing this file.(b)(4) follow-up report 1.
 
Event Description
The customer, a syncardia authorized distributor, reported that the companion 2 driver displayed a discrepancy between the left and right cardiac outputs while supporting a patient.The customer also reported that hospital staff "in order to avoid alarms of high filling volumes for the left ventricle, the clinicians had to decrease the right filling volumes, leading eventually to symptoms of right heart failure (high central venous pressure, edema, etc.)." the customer also reported that patient was subsequently switched to the backup companion 2 driver and the patient "improved immediately and he is now doing perfectly fine.".
 
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Brand Name
SYNCARDIA COMPANION 2 DRIVER
Type of Device
EXTERNAL PNEUMATIC DRIVER
Manufacturer (Section D)
SYNCARDIA SYSTEMS, LLC
1992 e. silverlake road
tucson AZ 85713
Manufacturer Contact
michael garippa
1992 e. silverlake road
tucson, AZ 85713
5205451234
MDR Report Key6595181
MDR Text Key76127214
Report Number3003761017-2017-00072
Device Sequence Number1
Product Code LOZ
Combination Product (y/n)N
Reporter Country CodeFR
PMA/PMN Number
P030011
Number of Events Reported1
Summary Report (Y/N)N
Report Source Manufacturer
Source Type distributor,foreign
Reporter Occupation Other Health Care Professional
Remedial Action Replace
Type of Report Initial,Followup
Report Date 04/27/2017
1 Device was Involved in the Event
1 Patient was Involved in the Event
Date FDA Received05/26/2017
Is this an Adverse Event Report? Yes
Is this a Product Problem Report? Yes
Device Operator Health Professional
Device Catalogue Number397002-001
Was Device Available for Evaluation? Device Returned to Manufacturer
Date Returned to Manufacturer05/03/2017
Is the Reporter a Health Professional? Yes
Date Manufacturer Received06/05/2017
Was Device Evaluated by Manufacturer? Yes
Date Device Manufactured11/23/2012
Is the Device Single Use? No
Is This a Reprocessed and Reused Single-Use Device? No
Type of Device Usage Reuse
Patient Sequence Number1
Patient Outcome(s) Required Intervention;
Patient Age42 YR
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