Model Number 0.850.0009 |
Device Problem
Battery Problem (2885)
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Patient Problem
No Patient Involvement (2645)
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Event Date 05/09/2017 |
Event Type
malfunction
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Manufacturer Narrative
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The device has not yet been returned for evaluation.Once the device is returned, an evaluation will be conducted and a follow-up report submitted upon evaluation completion.
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Event Description
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It was reported that the battery as well as the charging cradle caught on fire.The battery was smoking in the patient room.There is a hole in both the battery and cradle.The charger was not plugged in at the time of the event.There was no report of injury, patient or operator involvement.
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Manufacturer Narrative
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The unit was returned and an evaluation completed.Upon visual inspection it appears that a thermal event occurred.It is not possible to determine the exact sequence of events that led to the thermal event.However, there is evidence that a short occurred in the lower battery pack between the cells and printed circuit board (pcb).There was a blackening on the top of the lower battery pack and its printed circuit board.Cells 2 and 3 appear to have been involved in the thermal event, likely by supplying energy into a fault in the board.Additionally there was a slight melting of the handset plastic enclosure.This concludes the investigation.A recall is ongoing.Reference (b)(4).
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Search Alerts/Recalls
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