The sample was not available for investigation.The root cause of the film crack could not be conclusively determined and the exact point in the process where the film crack occurred is unknown.There are other potential causes that could result in a film crack or tear: - film damage incurred during handling of a frozen bag.- a label attached to the bag surface could interfere with the flexibility of the film during cryogenic freezing and thawing processes.- overfilling the bag.An overfilled bag could create resistance during insertion and removal of the bag from the metal cassette.- excessive air left inside the bag after filling, resulting in rapid expansion during thawing.- moisture on the exterior surface of the bag or cassette interior when the bag is inserted into the metal cassette.Moisture may cause the bag film to freeze to the interior cassette surface, thus potentially resulting in damage when the frozen bag is removed from the cassette.- although there was no evidence, there is always the possibility that an undetected material issue could contribute to a tear of this nature.The product instruction for use sheet is provided with each cml-75ln device.Review of the ifu version provided with lot 142707 has the following precautions: - "do not write on bag surface, back side of label or adhere labels to bag surface." - "after freezing, do not handle excessively.Port tubes and film are fragile in the frozen state and breakage may occur.Handle with care." - "do not overfill." - "remove as much air as possible from the container." - "ensure bag exterior and protective freezing cassettes are dry prior to initiating freezing protocol.Moisture on the exterior of the bag or on the cassette could cause adherence of the bag to the cassette resulting in difficulty of bag removal.".
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