A comprehensive investigation was immediately initiated on receipt of the complaint.A review of all applicable material, inspection, manufacturing, and distribution records according to the description of the product(s) used was conducted.All records revealed that all product(s) lots were manufactured within specifications and distributed in accordance with all operating procedures.Based on x-rays, it did not appear that the implant was fully locked.The space between the draw screw and the tooth assembly appeared to be larger in the immediate post-op images, indicating that the teeth were not fully engaged.However, this was difficult to confirm because the x-rays were taken in different planes and were not high-resolution images.While we cannot definitively say that this was the direct or only cause, it is possible that the inserter/expander was not fully withdrawn prior to tightening the draw screw.If the wedge was not fully removed, the teeth could have been misaligned, which may have resulted in an insufficient lock, therefore making it much easier to collapse the cage.The root cause of the reported issue could not be ascertained.In situ.
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