Model Number N/A |
Device Problems
Battery Problem (2885); Expulsion (2933)
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Patient Problem
No Consequences Or Impact To Patient (2199)
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Event Date 05/30/2017 |
Event Type
malfunction
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Manufacturer Narrative
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The complaint is being reported by zimmer biomet as (b)(4).The product is in process of being returned to zimmer biomet for investigation.Once the investigation has been completed, a follow-up mdr will be submitted.
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Event Description
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It was reported that the batteries seem to have exploded in the packaging.No adverse events have been reported as a result of the malfunction.
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Manufacturer Narrative
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The complaint is being reported by zimmer biomet as (b)(4).Review of the device history record for 00515048200, lot number z000004632, identified no relevant deviations or anomalies.Product examination could not be performed as no product was returned for this complaint.However, pictures attained from the customer through followup show that the unit had ruptured before use.This complaint is confirmed.The root cause of the reported event could not be specifically determined with the provided information.The investigation was based on the information that was provided initially and any information that was obtained throughout the follow-up process.
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Event Description
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It was reported that the batteries seem to have exploded in the packaging.Additional information received through follow up stated that the event took place before surgery.No adverse events have been reported as a result of the malfunction.
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Search Alerts/Recalls
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