I purchased the koval knee scooter in (b)(4).In (b)(4) the back wheel came loose in a parking lot causing me off balance and stranded me with0ut a way to get to my car.Today while using it at home the frame cracked sending me off balance again and making me step down on my broken foot.I have emailed the company for a full refund and they are aware that i have notified you.This could have caused major injury to me and others.Document number: (b)(4), report number: (b)(4).Retailer: (b)(4), retailer state: (b)(4).Purchase date: (b)(6)2017.The product was not damaged before the incident.The product was not modified before the incident.Explanation: i sent them a note that i want an immediate refund or another one shipped fast.
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