This is the first of two complaints (same incident, different product ids).Linked to mfg.Report numbers: 3004608878-2017-00194.It was initially reported that the device was being sent to integra for repair.Additional information was received on 14jun2017, with the following: the thread of a3059 and a3018 was damaged on their own.The issue was discovered during surgery, were it was noticed that the threads were damaged for a3059 and a3018.The patient was asleep when the issue was discovered.The event lead to an increase of surgery time of 15 minutes for repositioning the patient.The patient had three additional mayfield skull pin marks.Patient's age and gender is unknown.They finished the surgery by changing the equipment during the surgery.No other information was provided.
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Integra has completed their internal investigation on july 5, 2017.Results: evaluation of returned device: evaluation verified customer information as valid.The teeth and the threads of the base are severely damaged.Small parts are worn out.Dhr review: a total of 35 were manufactured on 12/29/2016 show no abnormalities related to the reported failure.The devices manufactured during this period passed all required inspection points with no associated mfr¿s, variances or rework.Complaints history: a two year lookback from 06/18/2015 to 06/18/2017 for this reported failure using key words ""threads "" for product id (b)(4) shows that 3 complaints were received including this case.No new design or manufacturing trends have been identified.This issue will be monitored.Conclusion: complaint was confirmed for damaged threads.From the failure analysis it appears that the device was damaged by the user - possible cross threading which ruined the threads.During the failure analysis it was decided to also rebuild the locking mechanism due to normal wear and tear.
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