(b)(4).Investigation ¿ evaluation: one universa stent was received for evaluation.The tether has been removed from the stent and it was not returned.Debris was observed in the end hole and side ports.The tip of the distal coil device is smashed flat.An indentation was noted behind the distal tip end hole approximately 2mm.An hsf-038-50 qc wire guide could not be passed through the smashed area of the stent.The complaint has been confirmed.Based on the investigation evaluation, there is no indication that a design or process related failure mode contributed to this event.Current controls for manufacturing are in place to assure functionality; device integrity prior to shipping.Review of production and quality documentation did not observe any specific issues with current manufacturing or quality controls that may have contributed to this incident.A review of the device history record did not reveal any information related to this device issue.A review of complaint history did not reveal any other complaints received that are associated with this device lot number 7754352.Based on the information available, a definitive root cause for the smashed end is unable to be determined.The device was received with an open package, therefore it could not be determined if this issue occurred during the manufacturing process or user handling of the device.Per the quality engineering risk assessment, no further action is required.Cook medical has notified the appropriate personnel and will continue to monitor this device via the complaints database for similar complaints.
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