The customer complaint of stopped compression and a "lifeband to be reposition" message was confirmed during a review of the platform's archive data.However, the reported issue could not be reproduced during functional testing.Since the issue could not be replicated and no device deficiencies were found that could have caused or contribute to the reported "lifeband to be repositioned" issue, the root cause of the customer complaint could not be determined.The autopulse platform is a reusable device and was manufactured in february 2016.Visual inspection was performed and no physical damages were found.During functional testing, a run-in test was performed and no faults were observed.According to the platform's retrieved archive data, the autopulse battery (sn: (b)(4)) used at the time of the event was fully charged and the platform provided compressions on a medium size patient.Multiple stopped compressions due to a user advisory 17 error (thus resulting in the "lifeband to be repositioned" message) were recorded.User advisory 17 is an indication that the lifeband is twisted or battery voltage is low.The errors were cleared by the customer.The platform automatically powered off after (b)(4) compressions.Device history record (dhr) was reviewed for service information related to the reported complaint and there was no previous history of complaint reported for autopulse with serial number (b)(4).
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During patient use, it was reported that the autopulse platform (sn: (b)(4)) stopped after 6-8 compressions and displayed a message to reposition the lifeband.According to the reporter, after the lifeband was pulled up, the platform continued to provide compressions.Approximately 10-12 minutes into the cardiac arrest, the reporter indicated the platform powered off on its own and despite two attempts, the platform would not power back on.The reporter reverted to manual cpr while the secondary autopulse battery was retrieved.After the secondary battery was inserted, the platform powered on and began to provide compressions.However, the same events occurred a second time.According to the reporter, the platform again stopped after 6-8 compressions and displayed a message to reposition the lifeband.After the lifeband was pulled up and the platform restarted, the platform provided approximately 10-12 minutes of compressions, until it once more automatically powered off.The reporter reverted to manual cpr and continued to provide manual compressions during hospital transport.At an unspecified time after the event occurred, the reporter rechecked the initial battery.The battery indicator displayed that it was fully charged.With the secondary battery still in the platform, the reporter indicated the platform still would not power on.The reporter removed the secondary battery from the platform and found that it too was still fully charged.Per the reporter, the platform powered back on after the battery was reinserted.There is no further patient information provided.There is no known patient consequences reported.
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