Investigation completed 08/28/2017.The dhr was reviewed and no anomalies that could be associated with the complaint incident were observed.Date of manufacture: 2015 ¿ feb.A review of the customer complaints was completed using the following key words ¿unit is not reporting correct data¿ and ¿results or readings¿ in the search criteria.The review encompassed dates 18-jul-16 to 18-jul -17.There are 2 complaints which contained the search criteria.The complaints are linked; this complaint evaluation is the 2nd complaint incident reported by the facility for the device under evaluation and the 2nd instance of the failure mode.Rate of occurrence: during the time period ¿aug 16 to jul 17¿, the global product usage for cam02 monitors was calculated as 22,134 usages, using the total quantity of cam02 monitor catheter sales sold to calculate the quantity of usages.1 catheter is used per procedure, and is used as a means of quantifying the number of procedures undertaken.The quantity of complaints in the complaint review (2) can therefore be calculated as 0.010%.The evaluation was unable to conclusively verify the complaint as valid.Therefore, an investigation for cause was unable to be performed.
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