The user facility discarded the reported device.The packaging of this reported device was returned label verification was complete.An unused lot sample was returned in its original unopened packaging.This device was evaluated by way of visual inspection and no defects were observed.Generic functional testing was conducted by applying moderate force by hand to the handle, vcare balloon and cervical cup.Detachment of any component was not observed.This complaint of component detachment was unable to be verified with the returned lot sample.A two-year review of complaint history revealed twenty-five similar complaints have been reported.Of these said twenty-five complaints, sixteen of them were confirmed.In that same time frame, (b)(4) units have been sold worldwide.A review of the manufacturing documents from the device history record has verified the lot devices were produced according to current and approved procedures and material specifications.Non-conformances regarding the product's identity, quality, safety, effectiveness or performance were not identified during manufacture.A risk analysis was performed and found this failure mode and occurrence level to be consistent with current risk documents.An investigation has been opened to address this issue and determine if corrective and/or preventive actions are required.The instructions for use advises: -prior to removal of the device, ensure the locking mechanism is released via the thumbscrew and swipe a finger around the edge of the vaginal cup to separate the tissue from the cup to prevent tissue damage.-do not use excessive force upon device removal to avoid traumatizing the vaginal canal and/or component detachment.-vaginal delivery of a large uterus may result in patient injury.Methods should be used to reduce the size of the uterus prior to removal through the vaginal canal.-upon removing vcare, the surgeon should visually inspect the vcare device, and the patient, to make sure that the entire vcare device was properly removed and that no components or fragments of these components were retained in the patient.-there are 5 parts/components to the vcare cervical elevator retractor.These are: 1) the balloon; 2) the forward "cervical" cup; 3) the back or vaginal cup; 4) the locking assembly with thumbscrew; 5) the metal shaft and handle with balloon inflation valve.This issue will continue to be monitored through the complaint system to assure patient safety.
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