(b)(4).Investigation ¿ evaluation: a review of the complaint history, device history record, documentation, drawing, instructions for use (ifu), quality control, specifications, and a visual inspection of the returned device were conducted during the investigation.The visual inspection of the returned device confirmed that the balloon did not have any surface defects and it was not able to inflate due to elongation damage of the catheter shaft.A hole was noted in the shaft material under the strain relief.Additionally, a document based investigation evaluation was performed.There is no evidence to suggest the product was not made to specifications.A review of the device history record indicated that the lot met all finished goods release criteria.It should be noted there were no other reported complaints for this lot number.Based on the information provided, the examination of the returned product, and the results of our investigation, a definitive root cause could not be determined.Measures have been previously conducted to address this failure mode.We will continue to monitor for similar complaints.Per the risk assessment no further action is required.
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The international customer reported that the advance 35 lp low profile balloon catheter was leaking air during the transjugular intrahepatic portosystemic shunt (tips) procedure.The leak was discovered after reaching the target location for deployment, when the balloon was first pressurized with the pressure pump to 8 atm.It was reported that the leak was on the balloon itself.The reporter stated there was no calcification of angulation, however, the patient had prominent fibrosis.The patient reportedly did not experience any adverse events as a result of the air leak.
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