During the service visit by the field service engineer (fse), the bcb was replaced, and after a few minutes, the fse observed smoke from the u49 chip on the bcb.An investigation was performed.The following parts were returned for this investigation: a 1x bcb pcba (9309161), 2x bcb pcba (6204050), 2x dc bob (530748-924), 9x gspb pcba (6204040), 1x fspn pcba (6200932).After inspecting field returned pcbas and being bench tested, the investigator concluded that pcbas were damaged during troubleshooting at the job site, due to electrical connection issue induced by fse.Mosfet (q1) failure on a spn pcba (incubator-a) and u49 failure on bcb pcbas are not typical failure modes.These failures were most likely caused by improper connection, improper grounding or electrical short during re-wiring pcbas.There was no fire associated with the spn or bcb pcbas that were damaged during troubleshooting.There was no danger to the operator or instrument as individual pcba was no longer functional following component failure.
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