No patient involvement.Date of device breakage is not known.Device is an instrument and is not implanted/explanted.A review of the device history records has been requested.The device was received, the investigation could not be completed, and no conclusion could be drawn, as product is entering the complaint system.Device was used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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Device history records review was completed for part# 319.006, lot# 6966378.Manufacturing location: (b)(4), release to warehouse date: jun 21, 2012.No non-conformance reports were generated during production.Review of the device history records showed that there were no issues during the manufacture of the product that would contribute to this complaint condition.Product development investigation was completed.A visual inspection under 5x magnification, device history record (dhr) review and drawing review were performed at cq for the returned device as part of this investigation.This complaint is confirmed.The needle component has sheared off at its base.The needle component is also bent in multiple areas.Whether this complaint can be replicated at customer quality (cq) is not applicable for this complaint condition as the returned device is already broken.No new malfunctions were identified during the investigation.Relevant drawing was reviewed.No product design issues or discrepancies were observed.As the needle component is bent in multiple locations and broken off the device, it is most likely due to rough handling and/or cumulative wear.No new, unique or different patient harms were identified during this evaluation.The returned part was determined to be suitable for the intended use when employed and maintained as recommended.Device was used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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