Model Number BI-700-00027-120 |
Device Problems
Mechanical Problem (1384); Difficult to Open or Close (2921)
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Patient Problem
No Consequences Or Impact To Patient (2199)
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Event Date 07/13/2017 |
Event Type
malfunction
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Manufacturer Narrative
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A medtronic representative went to the site to test the equipment for the reported inability to open the gantry door.The imaging system passed the system checkout and was found to be fully functional.No parts were replaced.
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Event Description
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A site representative reported that, at the end of a spinal fusion procedure, they were attempting to open the imaging system gantry door to remove it, however it would not open.The site rebooted the system and were then able to open the gantry.There was a reported delay to the procedure of less than 1 hour due to this issue.There was no impact on patient outcome.
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Manufacturer Narrative
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The logs for the imaging system were reviewed by medtronic personnel.The software investigation found that a probable cause was unable to be determined without further information since the on-going investigation proved to be inconclusive based on the information provided.
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Search Alerts/Recalls
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