Device was used for treatment, not diagnosis.Patient information not available for reporting.Device is an instrument and is not implanted/explanted.Device is expected to be returned to synthes manufacturer for evaluation /investigation, but has yet to be received.A service history evaluation/review was attempted on part #: 03.501.080; lot #: 8520341.The investigation of the complaint articles has shown that: no service history review can be performed as part number 03.501.080 with lot number(s) 8520341 is a lot/batch controlled item.The manufacture date of this item is unknown.The service history review is unconfirmed.Part 1 of 1.Device history records review was conducted.The report indicates that the: part #: 03.501.080; lot #: 8520341, manufacturing location: (b)(4), manufacturing date: 31.July 2013.No ncrs were generated during production.Review of the device history record(s) showed that there were no issues during the manufacture of the product that would contribute to this complaint condition.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
|
Returned to manufacturer.Service and repair evaluated the returned device.The customer reported the device was slipping.The repair technician reported the lever was not retracting properly, and the device could not be repaired.Binding is the reason for repair.The item is not repairable per the inspection sheet.The cause of the issue is unknown.The item will be forwarded to customer quality.The evaluation was confirmed.Device was used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
|