The reported issue of the autopulse freezes itself and intermittently stop compression was not confirmed during the functional testing.The platform was tested using the manikin with lrtf (large resuscitation test fixture) with continuous compressions and passed with no issue or faults observed.Visual inspection was performed and found corrosion inside the internal metalized coating of the platform due to infiltration of blood, thus confirming the reported complaint of damaged back enclosure of the platform.The damaged top cover was replaced to remedy the issue.As part of routine service, the pdb (power distribution board) was replaced to current revision.Additionally, the clutch and brake area were also cleaned.Upon replacement of all parts, the platform was re-evaluated through functional testing and the platform passed all testing criteria.In reviewing this complaint file, it was noticed that the customer returned the li-ion battery s/n (b)(4) along with the platform for evaluation.However, there is no complaint reported against the li-ion battery.The battery was received with no led.When the battery was inserted into the mcc, the battery would not be fully charged and it showed 3 amber led.The battery exceeded its service life of three years and was manufactured on april 2013.The battery will be scrapped.Historical complaints were reviewed for service information related to the reported complaint and there was no previous history of complaint reported for autopulse with serial number (b)(4).
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