Model Number MODEL 100 |
Device Problems
Device Stops Intermittently (1599); Device Operates Differently Than Expected (2913); Device Operational Issue (2914)
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Patient Problem
No Known Impact Or Consequence To Patient (2692)
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Event Date 06/30/2017 |
Event Type
malfunction
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Manufacturer Narrative
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The autopulse platform was returned to zoll for investigation.However, investigation is still in progress.A supplemental report will be filed when investigation has been completed.
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Event Description
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During patient use, customer reported that the autopulse stopped compressions and displayed no error messages.It is unknown how long the platform performed the compressions before the issue occurred.According to the customer, they used a good known battery in the autopulse.Customer reported that the patient achieved rosc (return of spontaneous circulation) after manual compression was performed.Customer also reported that this platform s/n: (b)(4) never had a pm (preventive maintenance) service done.Customer reported that the platform were used on several patients before and all the patients expired.No patient harm or consequences were reported.No other information provided.Follow up attempts were made to gather more information however were unsuccessful.
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Manufacturer Narrative
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The customer reported issue of stopped compression was confirmed in the archive review data however was not replicated during the functional testing.The root cause was due to the autopulse platform not reaching target depth on a medium sized patient chest that was stiff to compress and resulted in the autopulse exhibiting a ua17 (max motor on time exceeded during active operation) error message.Visual inspection was performed and found no physical damaged observed upon receipt.The archive review showed that on (b)(6) 2017, the autopulse performed 37 compressions for a duration of 30 seconds on a regular size patient however the platform stopped compressions due to ua07 (discrepancy between load 1 and load 2 too large ) error message.This indicated that the load sensing system has detected a weight/load imbalance between the two load cells.Ua07 indicated that either the patient not oriented on the autopulse platform correctly or the patient has shifted during compression.Archive showed that the user pressed restart to clear the ua7.Archive showed that the platform was used with the same battery with remained capacity of 1201mah and performed 7 compressions on a medium size patient and stiff to compress (the max load exceeded 209 lbs.) the platform showed battery remained capacity was 1194 mah and the autopulse was continued to use and stop 4 times due to ua17 (max motor on time exceeded during active operation) error message within a 10 seconds timeframe.User advisory 17 is an indication that the battery voltage is low.Functional testing was performed and the autopulse platform passed all the testing without any fault or error observed.The autopulse platform performed as intended.In addition, load cell characterization testing was performed and both of the load cells passed and are within the specifications.Run in test was also performed using the 95% patient large resuscitation test fixture (lrtf) and the returned lifeband with a known good test batteries until discharged without any fault or error.The autopulse passed successfully with no issues were observed.Historical complaints were reviewed for service information related to the reported complaint and there was no previous history of complaint reported for autopulse with serial number (b)(4).
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Search Alerts/Recalls
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