Device Problem
Thermal Decomposition of Device (1071)
Patient Problem
No Information (3190)
Event Type
malfunction
Manufacturer Narrative
An investigation is currently underway.Upon completion, the results will be forwarded.
Event Description
The unit was sent to a service center for repair.Upon triage, a technician found the pcb to have thermal damage on the right bottom area.The pins were burnt and a cavity was seen, filled with black residue.Black residue was also observed on the components surrounding the pins and fuse.It was unclear if these components suffered thermal damage.