On (b)(6)2017, abbott point of care (apoc) was contacted by a customer who reported that analyzer sn (b)(4) was feeling "extremely hot" and not activating.The customer also stated that there was no indication of smoke, or burning smell.There was no impact to patient care or management as patients were tested on other i-stat analyzers.The i-stat was operating with rechargeable batteries.Apoc has determined that a component failure within the analyzer circuitry, may lead to the batteries becoming uncomfortably hot to touch in the area of the battery compartment when using a green non-fused battery carrier.However, the customer states that rechargeable batteries were being used.Therefore the analyzer is unlikely to become hot to touch.The product was replaced and returned for investigation.Based on the information available, there were no patient or user related injuries associated with this complaint.
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