The customer received questionable elecsys ft4 ii assay and elecsys ft3 iii results for multiple samples for one patient.On (b)(6) 2017, the patient had been diagnosed as hyperthyroid.After being treated for a while, the endocrinologist noticed the ft3 and ft4 results were high even though the tsh results and clinical symptoms appeared to be back to normal.The doctor suspected a t3 autoantibody, t4 autoantibody, or another interference that impacted the results.Refer to the attachment to the medwatch for all patient data.There was no allegation of an adverse event.The customer used a cobas 8000 e 602 module.The serial number was requested but was not provided.(b)(4).
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