There was no patient involvement.Livanova (b)(4) manufactures the s5 e/p pack.The incident occurred in (b)(6).This medwatch report is being filed on behalf of livanova (b)(4).The livanova field service representative who was on site performing service at the time of the report installed a loaner device and performed software, functional and electrical safety checks before returning the device to service.The replaced e/p pack was returned to livanova (b)(4) for further evaluation.During the investigation, the reported issue was confirmed and the root cause was traced to a defective power supply.The power supply was replaced and the device was tested without further issues.A technical safety inspection was performed and the device was returned to the customer.A review of the dhr did not identify any deviations or non-conformities relevant to the reported issue.If any additional information pertinent to the reported event is received, it will be provided in a supplemental report.
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