An investigation of the reported condition was performed.The samples were received, and the investigation was updated.The device history record (dhr) for lot indicates zero issues were found in both visual and physical samples inspected from the lot.There were no non-conformance reports (ncr) issued against this lot.A review of maintenance records (both corrective and preventive) and calibration records were reviewed, and no issues related to the reported condition were identified.All scheduled maintenance and calibration activities were completed.A review of the process monitoring data was conducted and did not reveal any issues related to the reported condition.A review of the machine setup was conducted, and no issues related to the reported condition were identified.There were two unopened samples submitted with this complaint.A visual inspection of the hub for damage was performed.The luer taper of the needle hub was measured and a leakage test was performed.The samples met specification of all the testing performed.The reported condition could not be confirmed.The exact root cause of the reported condition could not be determined based on the available information.Prior to a lot¿s release, the lot must be deemed acceptable by passing inspections that are based on a valid sampling plan.Inspectors routinely examine a statistical sample both physically and visually.Specifically, samples are inspected for luer taper, hub leaks, and damage.The lot met all defined acceptance requirements and was released.Based on the investigation findings and the information available, a corrective and preventive action is not deemed necessary at this time, as there was no indication of a systemic issue with the process.If information is provided in the future, a supplemental report will be issued.
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