The scope has not been returned to olympus for evaluation; however, olympus performed an instrument service history review in an attempt to gather additional information on the reported scope.The scope was last returned for service on december 12, 2016 for an unrelated leak issue.The cause of the reported parasite could not be determined at this time.As part of our investigation, olympus made multiple follow ups with the user facility by telephone and in writing in an attempt to gather additional information on the reported event; however, no additional information was obtained.In addition, an olympus endoscopy support specialist (ess) was requested to be dispatched to the user facility to observe the facility¿s reprocessing practice and to provide a reprocessing training.To date, the ess visit has not been finalized.Olympus will continue to investigate this report and submit a supplemental report if additional information is received.
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On september 28, 2017, the olympus endoscopy support specialist (ess) contacted the user facility to offer an in-service reprocessing observation and training.The user facility stated that their reprocessing questions have been resolved following the olympus instruction manual for use.It was also reported that the scope has been reprocessed with no further issues.The user facility declined the ess in-service.
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