Catalog Number 06437281190 |
Device Problem
High Test Results (2457)
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Patient Problem
No Known Impact Or Consequence To Patient (2692)
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Event Date 07/13/2017 |
Event Type
malfunction
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Manufacturer Narrative
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(b)(4).This event occurred in (b)(6).
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Event Description
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The customer received questionable elecsys ft3 iii, elecsys ft4 ii assay, and elecsys tsh assay results for two samples from one patient when compared to the results from an architect analyzer.The customer used cobas 8000 e 602 module serial number (b)(4).The customer reported out the results from both the elecsys and architect.There was no allegation of an adverse event.Refer to the medwatchs with a1 patient identifiers (b)(4) and (b)(4) for the other assays involved.
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Manufacturer Narrative
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A specific root cause could not be identified as sample from the patient could not be provided for further investigation.A biological component may be present in the sample that reacts with the reagents and affects the sample results.From the information provided, a general reagent issue could be excluded.
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Search Alerts/Recalls
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