Model Number 701044054 |
Device Problems
Loss of Power (1475); Infusion or Flow Problem (2964)
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Patient Problem
No Known Impact Or Consequence To Patient (2692)
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Event Date 09/07/2017 |
Event Type
malfunction
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Manufacturer Narrative
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(b)(4).A follow-up medwatch will be submitted when additional information becomes available.
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Event Description
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It was reported that the hcu40 had a "water flow too low" occurred during patient treatment.Water pump of patient circuit stopped.There was a medical intervention necessary.So they have to exchange the device.No harm to the patient was reported.(b)(4).
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Manufacturer Narrative
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A field service technician was on site and investigated the unit in question.The technician troubleshooted the device and found a defective flow sensor.Thus the failure could be confirmed.A nc was opened for the issue "low flow" and "flow too low" to investigate the malfunction of the flow sensor which led to these error messages.The investigation and probable root cause determination will be handled via nc-17-05-005 dms-#2386632.The documentation of all following investigation outcomes will be done in sap complaint (b)(4).The data is also being handled through a designated maquet cardiopulmonary trending and applicable investigation process.Due to this no further investigation initiations will be completed at this time.According to the service order: the technician replaced the flow sensor.No error.The device working properly.
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Event Description
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Ref.: # (b)(4).Customer ref.: one support# (b)(4).
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Manufacturer Narrative
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According to the technician (b)(6): the incident occurred during patient treatment.The device was exchanged but there was no delay in surgery and no negative consequences for the patient.According to the service order: the technician replaced the defective flow sensor.
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Event Description
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(b)(4).
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Search Alerts/Recalls
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