The product was not returned for evaluation due to being discarded by hospital.Review of the mhr found the units were released for distribution with no deviation or anomaly.Review of the complaint history was performed and a trend was identified.The trend was addressed in further evaluation and a preventative action.Without the opportunity to evaluate the product, the root cause could not be determined and the complaint was not confirmed.A summary of the investigation was provided to the complainant.(b)(4) if any further information is found which would change or alter any conclusions or information, a supplemental will be filed accordingly.Zimmer biomet will continue to monitor for trends.(b)(4).
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