The hill-rom technician found the hand pendant needed to be replaced.Per the hill-rom service manual: do a periodic inspection to make sure all bed functions operate correctly, especially the safety features.A search of the hill-rom maintenance records did not show hill-rom performed any preventative maintenance on this bed.It is unknown if the account performs preventative maintenance on their bed.The technician replaced the hand pendant to resolve the issue.Based on this information, no further action is required.
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