On (b)(6) getinge become aware of an incident where one of the devices was involved.As it was stated by the customer the unloader (which is not a medical device itself but it is attached to 86-series washer disinfector which medical device is) failed during unloading.When the incident occurred customer had to reset the unloader.As stated the only way to reset the device was to close the clean side door of the washer and open the loading side door.Therefore the customer noticed that the unloader can try to unload the washer although the unloading door is closed.There was no injury reported due to this incident, however we decided to report this case in abundance of caution.
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