Complaint sample was evaluated and the reported event was confirmed.Failure mode identified as defect code no.314, bond separation, which equates to the dfmea failure mode of "inadvertent cuff detachment, prior to, during or post procedure." dhr was reviewed and no discrepancies were found.Review of the complaint history identified trends and the event has been escalated within our internal processes (capa).The relevant capa was closed on december 6, 2017.A summary of the investigation has been sent to the complainant.
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