It was reported that during a da vinci-assisted total benign hysterectomy procedure, the customer received an error 48238 and the illuminator lamp would not turn on.The intuitive surgical, inc.(isi) technical support engineer (tse) attempted to troubleshoot but the issue persisted and advised the customer to use a third party illuminator to continue the procedure.The planned surgical procedure was completed with an alternate light source and no patient harm, adverse outcome or injury was reported.An isi field service engineer (fse) was dispatched to the facility and replaced the illuminator to resolve the issue.The illuminator is a component of the da vinci system that contains a high intensity light source to illuminate the surgical site.
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