The product had been discarded and was, therefore, not available for return.Without the opportunity to examine the complaint product, root cause cannot be determined.It is believed a patient fall may have led to the infection and subsequent loosening.Review of complaint history found no additional related issues for this item.Review of device history records found these units were released to distribution with no deviations or anomalies.Completion of the investigation relayed to sales rep via email.Review of sterilization certification confirms devices were sterilized in accordance with iso (b)(4).Condition is addressed in package insert.If any further information is found which would change or alter any conclusions or information, a supplemental will be filed accordingly.Zimmer biomet will continue to monitor for trends.This report is being submitted late as it has been identified in remediation.(b)(4).
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