Customer reported that during pretesting, no patient involvement, that bubble sensor not working.According to service order no.(b)(4) maquet engineer replaced with spare bubble sensor, installed new one and returned spare sensor to staff.Old bubble sensor disposed of by customer.Unit passed all functional and safety tests per factory specifications, returned to customer and cleared for clinical use.As the replaced bubble sensor is not available for laboratory investigation, exact root cause could not be determined.A similar complaint with similar malfunction has been investigated previously with following complaint: (b)(4).According to quotation from the supplier of the bubble sensor- em tech # (b)(4), if the following has been performed: em-tec confirmed the problem.The connection cable is mechanically broken on both cable glands.As a result, a number of strands within the cable are torn and lead to failure.
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