Investigation summary: a picture was received in the columbus plant for evaluation.It shows the syringe with the barrel label confirming the lot# 7079981.It has the plunger stopper and has the saline solution in it.It shows the flange damaged.Root cause could not be determined.All our inspections performed while manufacturing this batch were accepted; no rejections were documented.There were no quality notifications issued during the production of this batch listed in the complaint.Investigation conclusion: this is the second complaint to the batch 7079981 for the same defect or symptom.The first complaint was (b)(4).There was no documentation of issues for the complaint of batch 7079981 during this production run.Investigation comments: all our inspections performed while manufacturing this batch were accepted; no rejections were documented.On dec 11, 2017.A picture was received.It shows the syringe with the barrel label confirming the lot# 7079981.It has the plunger stopper, it has the solution saline in it.It shows the flange damaged.Root cause could not be determined.There were no qns issued during the production of this batch listed in the complaint.All inspections were accepted during the production of this batch.There were no issues documented about any type of damaged parts.Possible root cause could be a process variation at the plunger rod labeler equipment.Investigation comments: all our inspections performed while manufacturing this batch were accepted; no rejections were documented.On dec 11, 2017.A picture was received.It shows the syringe with the barrel label confirming the lot# 7079981.It has the plunger stopper, it has the solution saline in it.It shows the flange damaged.Capa not necessary.
|