Product event summary: the controller was returned for evaluation.A review of the manufacturing documentation confirmed that the device met all requirements for release.Various analyses were conducted and reviewed in order to evaluate the performance of the returned controller in relation to the reported event.Failure analysis of the returned device revealed that the device passed functional testing; however, visual inspection revealed a loose power port 1 connector, thus confirming the reported event.Based on an investigation, the most likely root cause of the reported event can be attributed to inadequate thread lock, an inconsistent thread lock cure time, and an inadequate torque application during the assembly process.If information is provided in the future, a supplemental report will be issued.
|