Model Number 801763 |
Device Problem
Communication or Transmission Problem (2896)
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Patient Problem
No Patient Involvement (2645)
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Event Date 12/04/2017 |
Event Type
malfunction
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Manufacturer Narrative
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(b)(4).Per user facility's biomedical technician, the issue was discovered when the unit was plugged in to be charged.This is a back-up unit and has not been used clinically in several years.The field service representative (fsr) verified the reported complaint.He replaced the right side network interface card (nic) power cable and the problem remained.He then replaced the power manager and the issue was resolved.The unit operated to the manufacturer's specifications.The suspect parts are being returned to the manufacturer for further evaluation.
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Event Description
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It was reported that during the use of the device for a non-clinical activity, there was a red "x" displayed on the central control monitor (ccm) for the roller pump.There was no patient involvement.
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Manufacturer Narrative
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The reported complaint was confirmed.During laboratory analysis, the product surveillance technician (pst) found no problem with the returned power manager board or the network interface card (nic) power cable.If additional information becomes available on this complaint that would alter the facts and/or conclusion, a supplemental report will be filed accordingly.
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Manufacturer Narrative
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Per data log analysis on (b)(6) 2017, both roller pumps were reporting "5v supply voltage test failure" events.This indicates the 5 volts (v) fell below 4.8v.This will cause an alarm and a red "x" on the pump icons as reported.
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Search Alerts/Recalls
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